How to Pick the Best Keywords to Track on Social Media for Your Brand | Pluggo

How to Pick the Best Keywords to Track on Social Media for Your Brand

June 26, 2025By Willow at Pluggo
How to Pick the Best Keywords to Track on Social Media for Your Brand

TL;DR

Strategic social media keyword selection requires a 5-tier approach: brand keywords (including misspellings), industry terms, competitor mentions, product categories, and intent-based phrases that signal buying behavior. The key is balancing comprehensive coverage with noise reduction—62% of marketers consider social listening a core data source, making precise keyword targeting essential for cutting through increased competition and capturing qualified leads in real-time.


🔑 Key Takeaways

  1. Use a 5-step keyword framework: brand keywords, industry terms, competitor mentions, product categories, and intent-based phrases that indicate purchase behavior

  2. 62% of marketers consider social media listening a core data source, with 32% of consumers expecting DM responses within one hour

  3. Track competitor comparison terms like 'X vs Y,' 'X alternative,' and 'better than X' to capture competitive intelligence and potential switchers

  4. Organize keywords into three tiers: Tier 1 (critical brand mentions), Tier 2 (industry and competitor terms), and Tier 3 (broader monitoring terms)

  5. Include high-intent purchase signals like 'looking for,' 'need help with,' and 'recommendations for' combined with your product category

  6. Platform-specific strategies are essential—Reddit requires community slang, Twitter needs real-time trending hashtags, and YouTube focuses on tutorial and review keywords

  7. Social media ad spending increased 15% between 2023-2024, making precise keyword targeting crucial for cutting through increased competition and noise


How to Pick the Best Keywords to Track on Social Media for Your Brand

Selecting the right keywords to track on social media can make or break your brand monitoring strategy. The key is identifying terms that capture meaningful conversations about your brand, industry, and target audience while filtering out irrelevant noise. This strategic approach helps you discover qualified leads, monitor brand sentiment, and stay ahead of industry trends through focused social listening.

According to Brandwatch (2025), 62% of marketers consider social media listening a core data source, highlighting the critical importance of getting your keyword strategy right from the start.

Quick Answer: The 5-Step Keyword Selection Framework

Before diving deep, here's your actionable framework for picking the best social media tracking keywords:

  1. Brand Keywords: Your company name, product names, and common misspellings

  2. Industry Keywords: Sector-specific terms and pain points your audience discusses

  3. Competitor Keywords: Direct and indirect competitor mentions

  4. Product Category Keywords: Generic terms for your product or service type

  5. Intent Keywords: Terms indicating purchase intent or problem-solving needs

Why Strategic Keyword Selection Matters More Than Ever

The social media landscape has evolved dramatically, with platforms becoming primary channels for customer discovery and engagement. According to the Emplifi "Social Pulse" report (2025), 32% of consumers expect a DM response within one hour, making real-time keyword monitoring essential for brand responsiveness.

Furthermore, DataReportal (2025) reports that social media ad spending increased by 15% between 2023 and 2024, indicating increased competition for audience attention. This makes precise keyword targeting crucial for cutting through the noise.

Definition: Social media keyword tracking involves monitoring specific terms, phrases, and hashtags across social platforms to identify relevant conversations about your brand, industry, or target audience.

Step 1: Identify Your Core Brand Keywords

Primary Brand Terms

Start with the obvious but essential brand-related keywords:

  • Exact brand name: Your official company name

  • Common variations: How people actually refer to your brand

  • Misspellings: Common typos and alternative spellings

  • Abbreviations: Shortened versions or acronyms

  • Product names: Individual product or service names

Advanced Brand Keyword Strategies

Hashtag Variations: Track both #YourBrand and #yourbrand (case variations matter on different platforms)

Contextual Mentions: Include phrases like "similar to [YourBrand]" or "alternative to [YourBrand]"

Executive Names: Monitor mentions of key leadership figures, especially CEOs and founders

Step 2: Map Your Industry and Category Keywords

Industry-Specific Terms

Identify the language your target audience uses when discussing:

  • Pain points: Problems your product solves

  • Industry jargon: Technical terms specific to your sector

  • Trending topics: Current industry discussions and debates

  • Regulatory terms: Compliance or regulatory language relevant to your industry

Product Category Keywords

Track generic terms for your product category:

  • Broad category terms: "CRM software," "marketing automation," "project management tools"

  • Feature-specific terms: "email marketing," "lead scoring," "workflow automation"

  • Use case keywords: "small business CRM," "enterprise marketing platform"

Step 3: Competitive Intelligence Keywords

Direct Competitor Monitoring

According to Quorage (2022), 61% of businesses had a social listening system as part of their social media marketing strategy, with competitive monitoring being a primary use case.

Track these competitor-related terms:

  • Competitor brand names: Direct competitors and their variations

  • Competitor products: Specific product names and features

  • Comparison terms: "X vs Y," "X alternative," "better than X"

  • Competitor hashtags: Branded hashtags and campaign tags

Indirect Competitor Analysis

Don't forget about indirect competitors who solve similar problems:

  • Alternative solutions: Different approaches to the same problem

  • Substitute products: Products that could replace yours

  • Adjacent industries: Related sectors that might expand into your space

Step 4: Intent-Based Keywords for Lead Generation

High-Intent Purchase Signals

Focus on keywords that indicate buying intent:

  • "Looking for" + your product category

  • "Need help with" + your solution area

  • "Recommendations for" + your industry

  • "Best [product category] for [use case]"

Problem-Solving Keywords

Track conversations where people express frustration or seek solutions:

  • "Struggling with" + relevant pain points

  • "How to" + processes your product simplifies

  • "Can't figure out" + challenges you address

  • "Frustrated with" + competitor limitations

Step 5: Platform-Specific Keyword Strategies

Reddit Keyword Optimization

Reddit's community-driven nature requires specific keyword approaches:

  • Subreddit-specific terms: Language unique to relevant communities

  • Question formats: "What's the best..." "Has anyone tried..."

  • Community slang: Platform-specific terminology and abbreviations

For comprehensive Reddit monitoring strategies, explore Reddit monitoring tools that can track these nuanced conversations.

Twitter/X Keyword Tactics

Twitter's fast-paced environment demands real-time keyword monitoring:

  • Trending hashtags: Industry-relevant trending topics

  • Event-based keywords: Conference names, industry events

  • News-related terms: Breaking industry news and reactions

Learn more about effective Twitter monitoring techniques for comprehensive brand tracking.

YouTube and Video Platform Keywords

Video content requires different keyword approaches:

  • Tutorial-related terms: "How to," "Tutorial," "Guide"

  • Review keywords: "Review," "Unboxing," "First impressions"

  • Comparison terms: "vs," "comparison," "which is better"

Advanced Keyword Selection Techniques

Sentiment-Based Keyword Grouping

Organize keywords by sentiment to prioritize response efforts:

Positive Keywords:

  • "Love [your brand]"

  • "Great experience with"

  • "Highly recommend"

Negative Keywords:

  • "Problems with [your brand]"

  • "Disappointed with"

  • "Terrible customer service"

Neutral/Informational Keywords:

  • "How does [your brand] work"

  • "Pricing for [your product]"

  • "[Your brand] features"

Geographic and Demographic Modifiers

Add location and demographic qualifiers:

  • Geographic: "Best CRM for UK businesses," "Marketing tools in Canada"

  • Company size: "Enterprise solutions," "small business tools," "startup-friendly"

  • Industry-specific: "Healthcare CRM," "real estate marketing," "nonprofit tools"

Keyword Research Tools and Techniques

Social Platform Native Tools

Each platform offers built-in keyword research capabilities:

  • Twitter Advanced Search: Discover trending terms and hashtags

  • Reddit Search: Identify popular discussion topics in relevant subreddits

  • YouTube Keyword Tool: Find video-specific search terms

Third-Party Research Tools

Leverage external tools for comprehensive keyword discovery:

  • Google Keyword Planner: Identify search volume and related terms

  • Social listening platforms: Discover trending conversations and emerging keywords

  • Competitor analysis tools: Uncover keywords your competitors are tracking

Building Your Keyword Monitoring Framework

Keyword Organization Strategy

Structure your keywords into logical groups:

  1. Tier 1 - Critical: Brand names, product names, executive mentions

  2. Tier 2 - Important: Industry terms, competitor names, high-intent keywords

  3. Tier 3 - Monitoring: Broader category terms, emerging trends, experimental keywords

Setting Up Keyword Alerts

Configure monitoring frequency based on keyword importance:

  • Real-time alerts: Critical brand mentions, crisis-related terms

  • Daily summaries: Industry discussions, competitor mentions

  • Weekly reports: Trend analysis, broader category conversations

Measuring Keyword Performance

Key Metrics to Track

Monitor these essential metrics for each keyword:

  • Mention volume: Total conversations containing the keyword

  • Engagement rate: Likes, shares, comments on keyword-related posts

  • Sentiment distribution: Positive, negative, neutral mention ratios

  • Reach and impressions: Total audience exposed to keyword conversations

ROI Analysis

The Goat Agency (2023) reports that the average ROI for social media ad campaigns is 250%, demonstrating the potential value of strategic social media investment. Track how your keyword monitoring translates to business outcomes:

  • Lead generation: Qualified prospects identified through keyword tracking

  • Customer acquisition cost: Cost per lead from social listening efforts

  • Brand sentiment improvement: Positive sentiment changes over time

  • Crisis prevention: Issues identified and resolved before escalation

Common Keyword Selection Mistakes to Avoid

Over-Broad Keywords

Avoid keywords that generate too much irrelevant noise:

  • Generic industry terms without qualifiers

  • Single-word keywords with multiple meanings

  • Trending hashtags unrelated to your business

Under-Specific Keywords

Don't miss opportunities with overly narrow focus:

  • Only tracking exact brand name spellings

  • Ignoring competitor variations

  • Missing industry slang and colloquialisms

Neglecting Negative Keywords

Implement negative keyword filters to reduce noise:

  • Exclude irrelevant contexts (e.g., if you're "Apple" software, exclude fruit discussions)

  • Filter out spam and promotional content

  • Remove unrelated industries or use cases

Advanced Keyword Strategies for 2025

AI-Powered Keyword Discovery

Leverage artificial intelligence for keyword identification:

  • Semantic analysis: Discover related terms and concepts

  • Trend prediction: Identify emerging keywords before they peak

  • Context understanding: Better filtering of relevant vs. irrelevant mentions

Cross-Platform Keyword Mapping

Develop platform-specific keyword variations:

  • LinkedIn: Professional terminology and industry jargon

  • TikTok: Trending sounds, hashtags, and viral content themes

  • Instagram: Visual-focused keywords and lifestyle terms

Dynamic Keyword Adjustment

Regularly update your keyword list based on:

  • Seasonal trends: Holiday-related terms, industry cycles

  • Product launches: New feature names, campaign hashtags

  • Market changes: Emerging competitors, industry shifts

Implementing Your Keyword Strategy with Social Listening Tools

Choosing the Right Platform

Select social listening tools that offer:

  • Multi-platform coverage: Monitor across all relevant social channels

  • Real-time alerts: Immediate notifications for critical mentions

  • Sentiment analysis: Automated sentiment classification

  • Custom filtering: Advanced Boolean search capabilities

For businesses looking to implement comprehensive social listening strategies, platforms like Pluggo offer Smart Community Search capabilities that help identify the most valuable communities and conversations for your keyword tracking efforts.

Setting Up Monitoring Workflows

Create efficient workflows for keyword monitoring:

  1. Daily monitoring: Check high-priority keyword alerts

  2. Weekly analysis: Review keyword performance and trends

  3. Monthly optimization: Adjust keyword lists based on performance data

  4. Quarterly strategy review: Evaluate overall keyword strategy effectiveness

Scaling Your Keyword Monitoring Strategy

Team Collaboration

Involve multiple departments in keyword selection:

  • Marketing: Brand and campaign-related keywords

  • Sales: Lead generation and competitor intelligence keywords

  • Customer Success: Support and satisfaction-related terms

  • Product: Feature requests and user feedback keywords

Automation and AI Integration

Implement automated systems for:

  • Keyword discovery: AI-powered suggestion engines

  • Alert prioritization: Intelligent filtering based on importance

  • Response automation: Automated acknowledgments for certain mention types

  • Reporting: Automated keyword performance summaries

Conclusion: Transform Your Brand Monitoring with Strategic Keywords

Selecting the right keywords to track on social media is both an art and a science. By following this comprehensive framework—from core brand terms to advanced AI-powered discovery—you'll build a robust monitoring system that captures meaningful conversations while filtering out noise.

Remember that keyword selection is an iterative process. Start with your core terms, monitor performance, and continuously refine your approach based on what generates the most valuable insights and opportunities for your brand.

The investment in strategic keyword selection pays dividends through improved brand awareness, faster crisis response, and more qualified lead generation. As social media continues to evolve as a primary customer touchpoint, brands that master keyword tracking will maintain a significant competitive advantage.

Ready to implement a comprehensive social media keyword tracking strategy? Explore how Pluggo's AI-powered social listening platform can help you discover, monitor, and act on the conversations that matter most to your brand's success.

For more insights on maximizing your social listening efforts, check out our guide on 5 ways to generate B2B leads using social listening and learn about what social media monitoring tools can do for your business.


Frequently Asked Questions

How often should I update my social media keyword tracking list?

Review and adjust your keywords monthly for performance optimization, with quarterly strategic reviews for major changes. However, add new keywords immediately when launching products, entering new markets, or responding to industry shifts. Set up dynamic monitoring for seasonal trends, competitor launches, and emerging industry terminology to stay ahead of conversations.

What's the difference between tracking branded hashtags versus unbranded mentions?

Branded hashtags capture intentional brand engagement and campaign participation, while unbranded mentions reveal organic conversations and authentic sentiment. Track both—branded hashtags show campaign reach and community engagement, but unbranded mentions often provide more honest feedback and identify potential issues before they escalate into larger problems.

How do I handle keywords that generate too much irrelevant noise?

Implement negative keyword filters to exclude irrelevant contexts, add specific qualifiers to broad terms, and use Boolean search operators to refine results. For example, if tracking 'Apple' for software, exclude terms like 'fruit,' 'recipe,' or 'orchard.' Also consider geographic, industry, or demographic modifiers to narrow focus to your target audience.

Should I track the same keywords across all social media platforms?

No—customize keywords for each platform's unique culture and language patterns. LinkedIn requires professional terminology, TikTok focuses on trending sounds and viral themes, Reddit needs community-specific slang, and Twitter demands real-time event-based terms. Adapt your core keyword strategy to match how your audience communicates on each platform.

How do I measure if my keyword tracking strategy is actually working?

Track mention volume, engagement rates, sentiment distribution, and most importantly, business outcomes like qualified leads generated and customer acquisition costs. Monitor how quickly you identify and respond to issues, measure brand sentiment improvements over time, and calculate ROI by comparing social listening investment to leads and sales generated from tracked conversations.