Best Customer Success Communities 2025

The Best Communities for Customer Success in 2025

Connect with Customer Success professionals in thriving online communities. From Reddit's r/CustomerSuccess to LinkedIn groups like Customer Success in Tech, these platforms offer networking, job opportunities, and knowledge sharing. Whether you're seeking career advice, discussing retention strategies, or exploring new CS tools, these communities provide valuable insights from industry experts and peers worldwide.

Community Statistics

14 communities with 104.8K total members

Platforms Available

  • reddit: 5 communities
  • facebook: 8 communities
  • twitter: 1 communities

Frequently Asked Questions

What are the best Customer Success communities to join?

Top communities include r/CustomerSuccess on Reddit, Customer Success in Tech on LinkedIn, and Customer Success Group. These offer networking, job postings, and industry discussions.

Are there Customer Success job communities?

Yes! r/customersuccessjobsww, Customer Success Jobs on LinkedIn, and Client Success Manager - Hiring & Job Opportunities are dedicated to CS career opportunities.

Can I find Customer Success communities on Discord?

While most CS communities are on Reddit and LinkedIn, some Discord servers exist for real-time discussions. Search for Customer Success or CS-focused servers.

What topics are discussed in Customer Success communities?

Common topics include customer retention strategies, onboarding best practices, CS tools and software, career advancement, salary discussions, and industry trends.

Are there international Customer Success communities?

Yes, communities like Gestão de Customer Experience & Success cater to Portuguese speakers, while most major communities welcome international CS professionals.

How can Customer Success communities help my career?

These communities offer networking opportunities, job postings, mentorship, skill development resources, and insights into industry best practices from experienced professionals.

Communities

r/CustomerSuccess

Platform: reddit

Members: 30.0K

Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.

Visit r/CustomerSuccess

r/CustomerService

Platform: reddit

Members: 40.0K

For discussions on the topic of Customer Service

Visit r/CustomerService

r/ecommerce_growth

Platform: reddit

Members: 7.9K

*Earn 10 comment karma to post in sub.* Growth Marketing is a relatively new form of marketing. Product + customer success + market + user experience = Growth makes it new.

Visit r/ecommerce_growth

r/customersuccessjobsww

Platform: reddit

Members: 447

Latest Customer Success jobs posted by verified companies every week>>www.topCSjobs.com ***** For Remote Jobs in the US only >> https://topcsjobs.substack.com

Visit r/customersuccessjobsww

The Best Communities for Customer Success in 2025

Connect with Customer Success professionals in thriving online communities. From Reddit's r/CustomerSuccess to LinkedIn groups like Customer Success in Tech, these platforms offer networking, job opportunities, and knowledge sharing. Whether you're seeking career advice, discussing retention strategies, or exploring new CS tools, these communities provide valuable insights from industry experts and peers worldwide.

Community Overview

Discover the most active communities across platforms

14
Total Communities
104.8K
Total Members
r/CustomerService
Largest Community
40.0K members
facebook
Most Popular Platform
8 communities

Filter by Platform

Choose a platform to see specific communities

All Communities

Showing all 14 communities across platforms

r/CustomerService

reddit

For discussions on the topic of Customer Service

40.0Kmembers
r/CustomerSuccess community icon

r/CustomerSuccess

reddit

Customer Success is a business strategy that focuses product development and service delivery around ensuring customers successfully achieve their goals. This subreddit is a community for customer success practitioners and leaders to share knowledge, network, and discuss the future of the customer success industry.

30.0Kmembers
Gestão de Customer Experience & Success community icon

Gestão de Customer Experience & Success

facebook

Private · 5.9K members

9.0Kmembers

r/ecommerce_growth

reddit

*Earn 10 comment karma to post in sub.* Growth Marketing is a relatively new form of marketing. Product + customer success + market + user experience = Growth makes it new.

7.9Kmembers
Client Success Incubator community icon

Client Success Incubator

facebook

Private · 1.7K members

7.0Kmembers

r/customerexperience

reddit
4.0Kmembers
Customer Experience - Customer Success - #CX - #Services Innovation #Design community icon

Customer Experience - Customer Success - #CX - #Services Innovation #Design

facebook

Private · 6.3K members

3.0Kmembers
Customer Success Jobs community icon

Customer Success Jobs

facebook

Public · 1K members · 2 posts a day

1.0Kmembers
Customer Success Group community icon

Customer Success Group

facebook

Private · 1.1K members

1.0Kmembers
VIP Customer Success Management community icon

VIP Customer Success Management

facebook

Private · 664 members

664members
r/customersuccessjobsww community icon

r/customersuccessjobsww

reddit

Latest Customer Success jobs posted by verified companies every week>>www.topCSjobs.com ***** For Remote Jobs in the US only >> https://topcsjobs.substack.com

447members
Client Success Manager - Hiring & Job Opportunities community icon

Client Success Manager - Hiring & Job Opportunities

facebook

Public · 327 members

327members

Customer Success in Tech

twitter
215members
Customer Success Managers community icon

Customer Success Managers

facebook

Public · 207 members

207members
Beyond Discovery

Turn CommunityDiscovery into Customer Acquisition

Finding communities is just the beginning. Pluggo helps you monitor these Customer Success communities 24/7, identifying high-intent prospects and engagement opportunities so you never miss a potential customer.

Smart Community Monitoring

Track conversations across all Customer Success communities automatically. Pluggo scans Reddit, Discord, and Twitter to find relevant discussions about your niche.

Real-time Alerts

Get instant notifications when someone mentions your product, asks for recommendations, or discusses problems you can solve in Customer Success communities.

High-Intent Lead Detection

Identify prospects actively looking for solutions. Pluggo finds users expressing buying intent or pain points related to Customer Success.

Automated Outreach

Connect with prospects naturally. Get AI-powered suggestions for authentic engagement that builds relationships, not spam.

From Community Member to Customer

While you focus on building your product, Pluggo works around the clock to identify prospects in these Customer Success communities who are actively looking for solutions like yours.

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Join hundreds of businesses using Pluggo to automatically monitor Customer Success communities, identify high-intent prospects, and grow their customer base through authentic social engagement.

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FrequentlyAsked Questions

Everything you need to know about these communities and how Pluggo can help you find customers within them.

Still have questions? We'd love to help!
Reach out at hello@pluggo.ai